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These general conditions of sale are concluded between:
TATTWO.ME, trademark created by the company GINETTE SAS, a simplified joint stock company with capital of €6,000, whose head office is located at 87, Rue de Fontenoy in Roubaix (59100) - France.
Email: hello@tattwo.me
Intra-community VAT: FR30947988572
RCS: 947 988 572 RCS Lille Métropole
Hereinafter referred to as “The Seller” ON THE ONE HAND, and:
Anyone wishing to make a purchase via the Seller's website at www.tattwo.me
Hereinafter referred to as “The Client” ON THE OTHER HAND.
ARTICLE 1. PURPOSE
These General Conditions of Sale aim to define the contractual relations between the Seller and the Customer, and the conditions applicable to any purchase made through the Seller's merchant site www.tattwo.me, hereinafter referred to as "the Site".
By these General Terms and Conditions of Sale, the Customer is prohibited from any purchase for resale, within the meaning of Article L 110-1 of the French Commercial Code. The Customer must be at least 18 years old and have the legal capacity or hold parental authorization allowing him to place an order on the Site. The acquisition of a product through the Site implies the full and complete acceptance by the Customer of these General Terms and Conditions of Sale. These will prevail over any other general or specific conditions of the Customer. The Seller reserves the right to modify these General Terms and Conditions of Sale at any time. It is, however, agreed that the Conditions applicable to the Customer will be those in force on the date of his order on the Site. These General Terms and Conditions of Sale are the exclusive property of the Seller. Any reproduction, even partial, is strictly prohibited.
ARTICLE 2. DESCRIPTION OF PRODUCTS
The products offered are presented on the Seller's Website. The photographs possibly accompanying the presentation of the products are as faithful as possible but cannot ensure a perfect similarity with the product offered and present, in certain cases, suggestions of presentation of which all the elements constituting the photographs are not systematically offered for sale. It is specified that the products offered comply with the regulations in force relating to the composition of the products, in the sense that they comply with the health and safety of consumers.
ARTICLE 3. PRICES
The prices indicated by the Seller at the time of the order are in Euros including VAT, based on the VAT rate in effect on the day of the order. Any change in the rate will be reflected immediately in the price of the products offered. The Seller reserves the right to modify its prices at any time, it being understood, however, that the prices presented on the Seller's website on the day of the order will be the only ones applicable to the Customer. The prices indicated include the order processing costs. The transport and delivery costs applied are those indicated on the Site at the time of the order. The sale price is due upon ordering. The order can be paid by the following means: by credit card only (Carte Bleue, Visa, Eurocard, Mastercard accepted in France). Thanks to the SSL protocol, the Seller offers a fully secure online payment. The Customer's credit card number is therefore only directed to the bank's servers, in a secure environment. An invoice showing the VAT will be sent by the Seller to the Customer upon simple request from the latter addressed to the Seller.
ARTICLE 4. ORDERING PROCESS
The Customer wishing to place an order on the Seller's Site must:
- Create your account by providing the information requested on the Site (namely: surname, first name, postal address, email address, telephone number),
- Consult the product sheets and add the desired items to your basket,
- Validate the basket,
- Correct any input errors,
- Validate the order,
- Choose and validate your payment method
It is the Customer's responsibility to ensure the accuracy of the information provided, for which he is solely responsible.
The Seller will immediately communicate to the Customer by e-mail the confirmation of the registered order. All the data provided and the registered confirmation constitute proof of the transaction.
The Seller shall archive orders and order confirmations on a reliable and durable medium constituting a faithful copy, in accordance with the provisions of Article 1348 of the Civil Code. The Seller's computerized records shall be considered by the Parties as proof of communications, orders, payments and transactions between the parties.
It is specified that the seller does not keep banking information on the Customer. Finally, it is specified that the Seller reserves the right to refuse an order presenting an abnormal character, in particular with regard to the quantities ordered.
ARTICLE 5. DELIVERY
The Products presented on the Seller's website can be delivered worldwide. Deliveries are made to the address indicated by the Customer for this purpose. The maximum delivery time for a product from the order is indicated in the product description, prior to the order. In the event of a group purchase of several products, the delivery time applicable to the entire order corresponds to the longest time indicated for one of these products. Under no circumstances may the delivery time exceed 30 days. In the event of the delivery deadline being exceeded by more than seven days and not due to a case of force majeure, the Customer may cancel his order by registered letter with acknowledgement of receipt, within sixty working days from the date indicated for delivery.
Cancellation of the order will be effective upon receipt by the Seller of the letter by which the Customer informs him of his decision, if delivery has not taken place between the sending and receipt of this letter. Reimbursement will be provided by the Seller, according to the payment method of his choice, within a maximum period of thirty days from the date on which the Customer informed the Seller of the cancellation of the order.
The Customer is nevertheless entitled to opt for another method of reimbursement.
ARTICLE 6. UNAVAILABILITY OF PRODUCTS
In the event that the ordered product is unavailable in stock, the Seller will inform the Customer by email as soon as possible and the price will be refunded to the Customer within thirty days of payment of the sums paid. The Customer will then have the option of obtaining a refund (within 30 days of payment of the sums paid) or an exchange of the unavailable product for an equivalent product. In this case, the return costs will be borne by the Seller.
ARTICLE 7. RESPONSIBILITY
The Seller may be exonerated from all or part of its liability by providing proof that the non-performance or poor performance of the contract is attributable either to the Customer, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure.
The Seller cannot be held responsible in the event of a computer bug occurring during the order, linked to the Customer's internet connection.
ARTICLE 8. WARRANTY
All products supplied by the Seller benefit from the legal guarantee provided for in articles 1641 et seq. of the Civil Code.
In addition, the Customer also benefits from the guarantee of product conformity, provided for by Articles L. 211-4 et seq. of the Consumer Code.
In the event of non-conformity of a product sold, the Customer will have the choice between repair or replacement of the product. However, if the Customer's choice results in a clearly disproportionate cost for the Seller, the Seller may proceed according to the method of its choice. If repair and replacement of the product are impossible, the Customer may return the product and be reimbursed for the price. Reimbursement of the price is also possible if the solution requested by the Customer cannot be implemented within one month following the buyer's complaint.
In all cases, the application of the guarantee for non-conformity of the product will take place at no cost to the Customer. All claims under this article must be made by post to the following address: Ginette - Tattwo.me - 87 rue du Fontenoy - 59100 Roubaix - France or by email to the following address: hello@tattwo.me
ARTICLE 9. INTELLECTUAL PROPERTY
All elements of the Site, including all graphic, sound, textual and video elements, including the underlying technology and the presentation of the products, are the exclusive property of the Seller.
The Customer formally prohibits himself, therefore, from carrying out any reproduction, representation or distribution, even partial, of any particular element forming an integral part of the Seller's website. All reproductions and representations of the Site are subject to the express and prior agreement of the Seller. Failure to comply with this obligation constitutes an infringement engaging the civil and criminal liability of its author. Similarly, any process, in particular relating to the framing or deep-linking technique is formally prohibited, except with the express, special and written authorization issued by the Seller. The name "TATTWO.ME" has been the subject of a trademark registration with the INPI (trademark no. 5059465). Consequently, any reproduction of this trademark by the Customer, not authorized by the Seller, constitutes an act of infringement liable to criminal and civil prosecution. The name "TATTWO.ME" benefits from protection under domain name law. The Customer therefore undertakes not to infringe the trademark "TATTWO.ME" and the name "TATTWO.ME". It is strictly forbidden to use or reproduce the name "TATTWO.ME" and/or "TATTWOME", in any capacity whatsoever, and on any medium whatsoever, without the prior written consent of the Seller.
ARTICLE 10. PERSONAL DATA
The Seller informs the Customer that his personal data is recorded in accordance with the general data protection regulations (GDPR)
The Customer is informed that his data is subject to processing allowing the Seller to be able to offer him the various services proposed by the Site. In accordance with the provisions of article 27 of the Data Protection Act of January 6, 1978, the Customer has a right of access, modification, rectification or deletion of his collected data by simply contacting the Seller at the following address: Ginette SAS - Tattwo.me - 87 Rue de Fontenoy, 59100 Roubaix, France.
The Seller certifies to the Customer that its data is stored in the territory of the European Union, and more precisely in France. The data transmitted by the Customer is not communicated by the Seller to third parties and is not used for commercial prospecting purposes. The Customer is informed that its connection information and, in particular, the pages consulted and the IP addresses are kept for the legal duration, namely: one year.
ARTICLE 11. RIGHT OF WITHDRAWAL
Any Customer, considered a consumer within the meaning of the Consumer Code, ordering on the Seller's Site for non-professional needs, benefits from a legal withdrawal period of fourteen days, commercially extended to thirty days by tattwo.me from the delivery of the order to return the product to the Seller for exchange or refund, without penalties.
The customer sends an email to the Seller at the following address to express his wish to withdraw: hello@tattwo.me The return costs are the responsibility of the Customer. The return must be sent to the Seller at the following address: Ginette - Tattwo.me - 87 rue du Fontenoy - Euratechnologies blanchemaille - 59100 Roubaix - France, within 30 days of his wish to withdraw.
The product must be returned in its original condition and packaging, new, unused. Subject to the perfect condition of the returned product, the refund will be provided by the Seller, according to the payment method of its choice, within a maximum period of thirty days from the date on which the Customer exercised his right of withdrawal. The Customer is nevertheless entitled to opt for another method of reimbursement. However, the Customer is informed that the right of withdrawal does not apply to products made to the Customer's specifications such as custom-made products.
ARTICLE 12. WAIVER AND TOLERANCE
It is formally agreed between the contracting parties that any tolerance or waiver by one of the Parties in the application of all or part of the commitments provided for herein, whatever their frequency and duration, cannot constitute a modification of these terms and conditions, nor generate any right whatsoever.
More specifically, no delay or inaction, abstention or omission on the part of the Seller in exercising any of its rights hereunder shall prejudice said rights, nor shall it be considered as implying on its part a waiver of its rights.
ARTICLE 13. ENTIRETY
These general conditions express the entirety of the obligations of the parties. No indication, no document, may generate obligations under these terms, if they are not the subject of an amendment signed by both parties. No correspondence prior to the signing of these terms may generate obligations under said contract.
ARTICLE 14. PARTIAL INVALIDITY
If any particular provision of these presents is held to be invalid, or declared as such by a decision having the force of res judicata of a competent court, the other provisions shall retain all their force and scope, with the exception of the cancellation of articles 3, 7 and 8, considered by the parties to be essential.
ARTICLE 15. APPLICABLE LAW AND JURISDICTION
These General Terms and Conditions of Sale are subject to French law. In the event that a dispute arises between the parties as a result of the execution or interpretation of these terms and conditions, the parties agree prior to any legal action that any claim will be the subject of a prior formal notice by registered letter with acknowledgement of receipt.
Any party may then, after a period of ten days following the sending of the letter referred to in the preceding paragraph, initiate any useful procedure.
